Frequently asked questions

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No. Approximately two weeks prior to the broadcast, the course materials will be available for download at www.allstartax.com. To access the course materials, log in to your customer profile at www.allstartax.com using your email address and password.  (If you can't remember your password, click the "Forgot Password" link and enter your email address.  A link to reset your password will be emailed to you.)  Once you are in your profile, you will see the course title under "Upcoming Registrations." Click the "Materials" button next to the course title and click on the PDF file in the drop-down. Then, print out the course materials and bring them with you to the broadcast. 
Yes. It is not required that you have your course materials to receive credit. You can still print out your course materials for up to two weeks after the course if you have forgotten to do so ahead of time and want to keep the book for reference. In some cases, your Edward Jones hosts will print a copy of the book for you if you forget to do so.
Yes, you will have the option to download the full course materials just as you would at an Edward Jones branch. These materials are available two weeks prior to the course at www.allstartax.com.  To access the course materials, log in to your customer profile at www.allstartax.com using your email address and password.  (If you can't remember your password, click the "Forgot Password" link and enter your email address.  A link to reset your password will be emailed to you.)  Once you are in your profile, you will see the course title under "Upcoming Registrations." Click the "Materials" button next to the course title and click on the PDF file in the drop-down. Typically, the course materials consist of a PDF book of 50-100 pages.